Privacy Policy

Proppi ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered real estate photo enhancement service.

By using Proppi, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies, please do not use our service.

We collect information that you provide directly to us:

• Account Information: Name, email address, and password when you create an account.
• Payment Information: Billing details processed securely through our payment provider. We do not store your full credit card information.
• Images: Photos you upload for AI enhancement. These are processed and stored temporarily to deliver our service.
• Usage Data: Information about how you interact with our service, including features used and processing preferences.

We use the information we collect to:

• Provide, maintain, and improve our AI photo enhancement service
• Process your transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent or unauthorized activity

Your data is stored securely on servers located in the European Economic Area (EEA). We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Uploaded images are stored temporarily for processing and delivery. You may request deletion of your images at any time through your account settings or by contacting us.

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With third-party vendors who assist us in operating our service (e.g., cloud hosting, payment processing).
• Legal Requirements: When required by law or to respond to legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Access: Request a copy of your personal data.
• Rectification: Request correction of inaccurate data.
• Erasure: Request deletion of your personal data.
• Portability: Request transfer of your data to another service.
• Objection: Object to processing of your personal data.
• Restriction: Request restriction of processing.

To exercise any of these rights, please contact us at privacy@proppi.tech.

We use essential cookies to maintain your session and preferences. Analytics cookies help us understand how visitors interact with our service. You can control cookie preferences through your browser settings.

We retain your account information for as long as your account is active. Uploaded images are retained for 30 days after processing to allow for re-downloads, after which they are automatically deleted. You may request earlier deletion at any time.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Proppi
Email: privacy@proppi.tech
General inquiries: hello@proppi.tech